Pre-Sale Consultation & Customized Matching
Help you select the right gear (e.g., ice fishing vs. freshwater automated vessels) based on
your angling scenarios (big-catch targeting, deep/wide fishing).
Provide remote live demos of core functions: adjustable fishing depth (float/bottom modes),
auto-hook & lift, and remote-controlled bait feeding.
Advise on personalized settings (e.g., custom auto-feeding intervals) for specific fishing
needs.
Onboarding & Usage Guidance
Step-by-step installation/setup support (via video tutorials or 1-on-1 remote
assistance) for automated gear components.
Hands-on training for key operations: adjusting baiting frequency, setting bite-alert
preferences, and optimizing performance in extreme environments.
Quick-start guides tailored to beginner anglers or first-time automated gear users.
24/7 online support (chat/phone)，response for critical gear issues (e.g., on-site
support for bulk partner orders).
Partner Support (For Retailers/Distributors)
Product training sessions (in-person/remote) to help your team explain gear functions to end-users.
Customizable marketing materials (product spec sheets, demo videos) for your sales channels.
Flexible inventory coordination to align with peak fishing seasons (e.g., pre-ice-fishing season stock boosts).
Frequently Asked Questions (Our Service for Automated Fishing Gear)
Below are common questions about the services supporting our automated fishing systems:
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Do you offer personalized pre-sale support to help choose the right automated fishing gear?
Yes. Our pre-sale service includes 1-on-1 consultations: we’ll match you to the right gear (e.g., Ice Fishing Edition vs. freshwater models) based on your angling scenarios (big-catch targeting, deep/wide fishing), plus remote live demos of core functions (adjustable depth, auto-hook) and advice on custom settings (e.g., auto-feeding intervals) for your needs.
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What onboarding help do first-time users get for operating the automated fishing gear?
We provide multi-channel onboarding support: step-by-step installation video tutorials, 1-on-1 remote guidance for setup, and tailored quick-start guides. We also offer hands-on training for key operations (e.g., adjusting baiting frequency, setting bite alerts) and environment-specific tips (like ice fishing cold-resistance adjustments).
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What support do I get if the auto-hook or bite-alert function malfunctions?
We provide 24/7 online technical support (chat/phone) for troubleshooting. Our team can perform remote diagnostics for software-driven features (e.g., AI bite-detection) and arrange urgent part replacements (shipped within 48 hours) if hardware issues arise.
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What services do you offer to retail/agency partners of your automated fishing gear?
For partners, we provide product training (in-person/remote) for your sales team, customizable marketing materials (spec sheets, demo videos), and flexible inventory coordination (e.g., pre-ice-fishing season stock boosts) to align with peak angling periods.
